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    • Home
    • About Us
      • Accreditation
      • Delivery Locations
      • Contact
    • Courses
      • CHC14015 Certificate I in Active Volunteering
      • BSB10120 Certificate I in Workplace Skills
    • Short Courses
      • Food Safety Supervisor Certificate
      • Responsible Service of Alcohol (RSA)
    • Student Information
      • How to apply
      • Entry Requirements
      • Fees & Charges
      • Policy & Procedures
      • Learner Support
      • Download
    • Covid-19
Welcome to Training Helps.
  • Melbourne Australia
Training Helps
Training Helps
  • Home
  • About Us
    • Accreditation
    • Delivery Locations
    • Contact
  • Courses
    • CHC14015 Certificate I in Active Volunteering
    • BSB10120 Certificate I in Workplace Skills
  • Short Courses
    • Food Safety Supervisor Certificate
    • Responsible Service of Alcohol (RSA)
  • Student Information
    • How to apply
    • Entry Requirements
    • Fees & Charges
    • Policy & Procedures
    • Learner Support
    • Download
  • Covid-19

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Responsible Service of Alcohol (RSA) (Victoria)

$49.00

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  • Description
  • Things to consider
  • Duration & Structure
  • Delivery

Description

Responsible Service of Alcohol (RSA) program gives participants the skills and knowledge to contribute to a safe and enjoyable environment in licensed premises in Victoria.

This RSA course is accredited by Victorian Commission for Gambling and Liquor Regulation (VCGLR) and is valid to work in Victoria. Certification requirements will differ across other states and territories.

Participants will learn about:

  • facts about alcohol
  • serving or selling alcohol responsibly
  • assisting customers to drink within appropriate limits
  • assessing alcohol-affected customers and identify customers to whom sale or service must be refused
  • refusing to provide alcohol.
  • handling difficult customers.
  • improving the atmosphere of the licensed premises

Who is this course for?

This course is for anyone who is involved in the sale, service and promotional service of alcohol in licensed premises in Victoria. Those selling or serving alcohol may include food and beverage attendants; packaged liquor sales persons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.

Prerequisites

Mandatory 4 hours of face to face class should be taken (only for Victoria).

Assessment

A range of assessment methods may be used to assess the practical skills and knowledge of participants required to sell or serve alcohol responsibly including: multiple choice questions, role plays, case studies, problem-solving activities, written or oral questioning to assess the knowledge of legislation and other competencies in this course.

Certification

Upon completion participants will be provided with a RSA Certificate from VCGLR. Your hard copy Certificate of Completion can be collected the same day or if you want it posted to your mailing address.

VCGLR certificate is valid for 3 years.

Proof of Identification

We are required by law to verify your identity. You are required to upload a copy of your government issued photo ID at the time of enrolment – for example a driver’s licence, proof-of-age card or passport.

The uploaded ID will be checked by the trainer to confirm your identity and your attendance in the RSA class.

No certificates will be issued unless you have provided a valid photo ID.

Things to consider

System Requirements

To undertake the course, you must have access to:

  • Tablet or Smartphone (Apple or Android) OR
  • Computer with webcam & microphone (Laptop or Desktop)
  • Internet Connection
  • Earphone (recommended)
  • A valid Email account.

Duration & Structure

Course Duration

4 hours

Delivery

This course will be delivered face to face in a classroom environment that combines class presentations, group discussion and simulation and assessment.

The course will be delivered at 320 St Georges Road Thornbury, Victoria.

$49.00

Book Now

$49.00

Book Now

Training Helps Pty Ltd (ABN 81 152 160 659) is an accredited vocational education and training (VET) college in Australia approved by Australian Skills Quality Authority (ASQA). Training Helps provider number is 32518.

Address

  • Melbourne Australia
  • 1300 451 491

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